Shipping
When will I receive my order?
It takes 2-5 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 7 business days
My order should be here by now, but I still don't have it. What should I do?
Before reaching out to us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
If you still haven't located your package, please email: moon@moonfrankenstein.com
If you did find a mistake in your delivery address, we can send you a replacement order, please note shipping will be at your own cost.