Shipping

When will I receive my order?

It takes 2-5 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 5- 7 business days

My order should be here by now, but I still don't have it. What should I do?

Before reaching out to us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address.

● Ask your local post office if they have your package.

● Stop by your neighbors in case the courier left the package with them.

If you still haven't located your package, please email: moon@moonfrankenstein.com

 

If you did find a mistake in your delivery address, we can send you a replacement order, please note shipping will be at your own cost.